Privacy Policy
Frequently asked questions
Here are some common questions about our company.
- Personal Information: Such as your name, email address, phone number, billing/shipping address, and payment details when you voluntarily provide it (e.g., through forms, orders, or registrations).
Usage Data: Information about how you access and use our website, including IP address, browser type, device information, pages visited, and time spent.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
You can reach our customer support team by emailing mynaturaestore@gmail.com , calling +91 9555592322, or via our company email . Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 7-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.
We use the information we collect for purposes including:
To provide, operate, and improve our services
To process orders and payments
To respond to inquiries and provide customer support
To send updates, offers, or newsletters (you may opt out at any time)
To analyze website usage and enhance user experience
To comply with legal obligations
We do not sell or rent your personal data. However, we may share your information in the following cases:
With trusted third-party service providers (e.g., payment gateways, shipping companies) who assist us in delivering services.
When required by law, regulation, or legal process.
To protect our legal rights, safety, or property, and that of our users.
We implement reasonable technical and organizational measures to safeguard your information. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
Depending on your location, you may have the following rights regarding your personal data:
The right to access, update, or delete your information
The right to object to or restrict processing of your data
The right to withdraw consent for marketing communications
The right to data portability (where applicable)
To exercise these rights, please contact us using the details below.
Our website uses cookies to provide a better user experience. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last Updated” date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: [ mynaturaestore@gmail.com ]
📞 Phone: [+91 9555592322 ]
📍 Address: [House no 13 , Block - B, New Seemapuri ,Delhi - 110095 ]